There are two ways you will receive notifications:

  • Flashing green/strobe light on your Mac screen

  • Banner or alert notifications

Here's how to set it up:

Flashing green/strobe light

1. Don't see a flashing green/strobe light when you get a call? Log into Convo on a Mac and click on the gear icon (Settings).

2. Click on General.

3. You'll see the Screen flashing when ringing. Make sure the box is checked.

To set up a banner or alert notifications on your Mac, follow the steps below:

1. Click on the Apple icon in the upper-left corner. Go to System Preferences > Notifications

2. Click on Convo.

3. Click on Alert Style. Pick either Banners or Alerts

Check all options, except Play sound for notification which is optional.

Still, need help? 

If you are still unable to resolve the issue, there are two things you can do:

  1. Check our Help Center. (We have many useful articles!)

  2. Click on the chat icon on the bottom-right to start a conversation.

Or if you prefer, send us an e-mail at support@convorelay.com or call (510) 629-5622.

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