How to install
Want Convo on your Android? Great! Head over to Google Play Store.
Type in the search bar at the top to search for Convo:
When you search for Convo, you should see our app at the top. Click on it.
Next, click on INSTALL.
This will show up, requesting access. Click ACCEPT to download our app.
You're done installing! Now click OPEN.
How to uninstall
In some situations, you may want to uninstall the Convo app and then reinstall (such as the app not updating properly). Worry not, this process is easy, too!
Go back to the Google Play Store. Search for Convo and go to our download page.
You will now see an option to uninstall Convo app.
Click on UNINSTALL.
Your Convo app is now uninstalled.
NOTE: If you are experiencing bugs with the Convo app, we may ask you what version of the app you currently have. You can find the version number on the bottom when you open up the Convo app:
I tried everything and nothing changed. Now what?
If you are still unable to resolve the issue, there are two things you can do:
Check our Help Center. (We have many useful articles!)
Click on the chat icon on the bottom-right to start a conversation.
Or if you prefer, send us an e-mail at firstname.lastname@example.org or call (510) 629-5622.