To be able to make VRS calls internationally when you travel, you will need to complete the following five steps to get a Convo Passport:

  1. Go to our website. Go to "My Convo" on the top navigation menu and click on My Profile (1) as pictured.

2. Login with your Convo number and password.

3. Click on Passport in the top-right tab.

4. Fill out the form and submit it.

5. Be approved within 1-2 business days!

What next?

When your form is approved, you will get a Convo Passport—which is basically permission from the Federal Communications Commission (FCC) to make VRS calls when traveling abroad.

Important notes

Following the FCC's requirements, you must fill out the form before you travel and the process must be completed while in the United States. 

The registered date of the passport initiates at 12:00 AM and ends at 11:59 PM UTC/GMT time zone. 

Convo Passport is valid for no more than 28 days.

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