To get your VRS Español number:
Click on the Setting gear icon located on the top right
Select "Enable VRS Español"
This opens the VRS Español registration in the web browser
This is where you proceed to register for a VRS Español number. Click on the button by the text: I understand to proceed.
Then click on the green button to submit.
Next, you will be asked to verify your account by adding the last four digits of your social security number (SSN). Once you enter your digits, the play button will turn green.
Click on the green play button once again.
You will see Request Submitted page showing that your request for VRS Español number has been submitted.
You will get an e-mail from hello@convorelay.com once your VRS Español number is ready. It will automatically appear in your app once it links.
Still, need help?
If you are still unable to resolve the issue, there are two things you can do:
Check our Help Center. (We have many useful articles!)
Click on the chat icon on the bottom-right to start a conversation.
Or connect with us here. (Hours: Mon - Fri: 8 am - 6 pm CT).
Or if you prefer, send us an e-mail at support@convorelay.com.