It happens to the best of us, and we can help with that! There are three ways to get your Convo number:
Our website
Via Convo VRS app
Contact Support
Our Website
Go to our website and click on MY CONVO > My Profile on the navbar. This brings you to the login page.
Click on Forget # or password?
Type in your email address and we’ll send you your phone number and a link to reset your password.
Via Convo VRS app
Open your Convo VRS app
Click Forgot # or password?
Enter your email address.
You’ll get an email from us with your Convo number. That’s it!
Contact Support
Get in touch with us! Email support@convorelay.com. Or connect with us in ASL here. (Hours: Mon - Fri: 8 am - 6 pm CT).