Currently, the app is in a testing stage and we are working on improving the overall experience. In the meantime, here's a couple of quick solutions to help you out:
1. It's highly likely that your account is already activated. Please visit this page or open the Convo Now app on mobile (if you need to download again: Android | iOS) and click on "Forgot Password?" to reset your password. After that, you will get another email to reset your password.
2. When you go to reset your password on the webpage, it asks for your email address, not your new password.
3. Please check your spam folder if you have not received an activation or password reset email from us.
4. Make sure to create a password with 8 characters that has:
One capital letter
One number
One special character
Still having trouble? Please email us at support@convorelay.com.