Here are the steps-by-steps:
Open Convo Now on the web or mobile.
We recommend using the web app, if possible, for a better video-conferencing experience.
Get an interpreter and let them know that you would like to have them join your video conference meeting.
Share the video conference link via chat on Convo Now.
Give the interpreter a bit of time to open up the link and join the meeting. If required, be sure to give them the passcode/password and other information.
Once the interpreter joins your meeting, you can do either of two things:
Stay with an interpreter through Convo Now and through the video conferencing app at the same time. (Some of our interpreters may be on PC and this would not be possible.)
You can end the call with an interpreter via Convo Now and continue the conversation through the video-conferencing app. NOTE: The Interpreter(s) will document the total duration of the meeting, which will be reflected on your account shortly afterward.