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How do I know if I have an account ready to use?
How do I know if I have an account ready to use?
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Written by Convo
Updated this week

After you log in, you'll see an account called "Guest - Free".

Please switch to your other account that has a specified number of minutes, for example, 1440 minutes (which is for one of the higher-tier subscriptions). NOTE: if you have a Flex account this amount will show as 0, which is normal.

After switching, you'll see a button that says "Get an interpreter".

Enjoy using our service!โ€‹

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