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How can I close my Convo account or remove my Convo number?
How can I close my Convo account or remove my Convo number?
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Written by Convo
Updated over a month ago

Not interested in using your Convo phone number anymore and want it removed? No problem. Here's how to do it:

Please copy and paste the message below into an email and fill in your information:

"I, [your first & last name], give Convo permission to remove my Convo phone number, [insert your Convo number] associated with my email address [insert your email address]."

Send your email to support@convorelay.com. Or if you prefer to do this in ASL, Visit our Support page. There, you can:

  • Click the Widget on the bottom-right corner of the Support page.

    • During Live Support hours (Mondays-Fridays 8am-6pm CT), you can Video Call (or Live Chat) with Support.

    • When Live Support is closed, you can leave a Video Message (or a Chat Message), and we'll contact you during open hours.

We'll miss you, but thank you for the opportunity to serve you.

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