How to unblock camera

  1. Click on ‘Safari’ in the menu bar

  2. Click on ‘Settings for This Website’

  3. In the permission dialog, change ‘Deny’ to ‘Allow’ for Camera

  4. Refresh the page


How to unblock microphone

  1. Click ‘Safari’ in the menu bar

  2. Click on ‘Settings for This Website’

  3. In the permission dialog, change ‘Deny’ to ‘Allow’ for Microphone

  4. Refresh the page


How to unblock notifications

  1. Click ‘Safari’ in the menu bar

  2. Click on ‘Preferences’

  3. In the preference window, click on ‘Websites’ in the top bar

  4. Click on ‘Notifications’ in the left sidebar

  5. Change from ‘Deny’ to ‘Allow’ for Notifications with login.convo.io

  6. Refresh the page


Unable to use ConvoLink on Safari?

Follow these steps:

  • Quit Safari.

  • On your Mac rename ~/Library/Safari to ~/Library/SafariOld.

  • Open Safari and old iCloud bookmarks will be restored in the new folder of ~/Library/Safari.

  • ConvoLink should now work.

In case ConvoLink does not work, please contact Customer Support and we’d be happy to help.

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